I’ve merged client information but they are still in the duplicate bucket. This process works through a live sync and should update immediately. If the duplicate bucket has not refreshed, you may...
How do I change my booking window? To adjust your booking window in Mindbody, follow these steps: For detailed guidance, refer to Mindbody’s support article on setting...
I want to give my members earlier access to class booking. How do I set up class booking windows that are specific to my membership types? This functionality can be customized for your business. To request this enhancement:
I found a client with multiple accounts. How do I merge them in AXLE? To merge duplicate client profiles in Mindbody, follow these steps: After merging in Mindbody, AXLE will automatically synchronize and update...
When a client opts into the roster inside the Early Cancellation window, does the API trigger Mindbody to send a booking confirmation text & email? When a client opts into the roster during the early cancellation window, the Mindbody API does not automatically trigger a...