How do I set up users in AXLE? If you have the ‘Super Admin’ or ‘Admin’ role within AXLE, you have the privilege to add new users to...
Do I need to add each employee individually or can I use one login for everyone? While it may be tempting to use a shared login for all employees in your organization, we highly recommend assigning...
How do I reset someone’s password in the CRM? To reset a user’s password in the AXLE CRM, follow these steps: This process ensures that the user will receive...
My employee did not get the welcome email. What should I do? If your employee did not receive their welcome email from AXLE, please follow these steps to troubleshoot and resolve the...
How do I edit the users on my AXLE account? Only ‘super admin’ and ‘admin’ roles may add, edit, or delete users. Only roles at a higher level may delete...