Do membership terms get signed in the app? Yes, membership terms and conditions are signed directly in the app. Here’s how it works: This process ensures that all...
Why are my classes missing from the app? If your classes are not appearing on the app or recent changes in Mindbody are not reflected, follow these steps:...
How long does it take Instructor/Service Provider bios and photos to update in the app once we have updated them in Mindbody? Instructor and service provider bios and photos sync with the app multiple times per day. However, if you want to...
How do we show that we have a closed business day on the app? To indicate a closed business day on the app, follow these steps: This ensures the app accurately reflects your closed...
How quickly does the app update with Mindbody? The AXLE system maintains an ongoing synchronization with Mindbody, refreshing data multiple times each hour to ensure that updates—such as...