How do I reset someone’s password in the CRM? To reset a user’s password in the AXLE CRM, follow these steps: This process ensures that the user will receive...
My employee did not get the welcome email. What should I do? If your employee did not receive their welcome email from AXLE, please follow these steps to troubleshoot and resolve the...
How do I edit the users on my AXLE account? Only ‘super admin’ and ‘admin’ roles may add, edit, or delete users. Only roles at a higher level may delete...
How do I manage the ‘account delete requests’ showing up on my Dashboard? When you receive ‘account delete requests’ on your dashboard, these are requests from clients who wish to have their accounts...
How do I send out a mass email, text, or push notification? To send out a mass email, text, or push notification using AXLE, follow these steps: By following these steps, you...