How do I create an email template? To create an email template, please follow these steps: By following these steps, you can create email templates in AXLE,...
Clients who opted out of text messages are still receiving them. If clients who have correctly opted out of receiving text messages are still receiving them, it’s important to address this...
Does AXLE alert recipients on how to opt out of text messages? Yes, AXLE includes clear instructions on how to opt out of text messages in the initial message sent to recipients....
How do I update my default template? To update your default email template in AXLE, follow these steps: By following these steps and requesting the support team’s...
How do I get charged for texts over 160 characters? Mass Texting is charged per segment, and each segment is 160 characters. When you are creating a Mass Text, the...