I’m not seeing pricing available in the portal that I set up in Mindbody.
If the pricing options you’ve configured in Mindbody aren’t appearing in your AXLE portal, you can manually refresh the system...
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How long does it take Instructor/Service Provider bios and photos to update in the app once we have updated them in Mindbody?
Instructor and service provider bios and photos sync with the app multiple times per day. However, if you want to... -
How quickly does the app update with Mindbody?
The AXLE system maintains an ongoing synchronization with Mindbody, refreshing data multiple times each hour to ensure that updates—such as... -
I’ve merged client information but they are still in the duplicate bucket.
This process works through a live sync and should update immediately. If the duplicate bucket has not refreshed, you may... -
How do I change my booking window?
To adjust your booking window in Mindbody, follow these steps: For detailed guidance, refer to Mindbody’s support article on setting...