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How do I change my booking window?

To adjust your booking window in Mindbody, follow these steps:

  1. Access Appointment Options:
    • Log in to your Mindbody account.
    • Navigate to Settings > More > Appointment Options.
  2. Set Schedule Windows:
    • In the Appointment System Policies section, locate the Schedule Windows.
    • For each service category, define:
      • Starts: The number of days in advance clients can book appointments.
      • Closes: The number of minutes before the appointment time that clients can schedule.
  3. Save Changes:
    • Click Update to apply your settings.

For detailed guidance, refer to Mindbody’s support article on setting up schedule windows for appointments.

If your AXLE app is configured to respect Mindbody’s booking window, these changes will automatically reflect in your app. For advanced customization of booking windows, please submit a ticket to help@axl3.com. Your request may be handled as part of your recurring check-in call process.

Updated on December 6, 2024

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