The AXLE system maintains an ongoing synchronization with Mindbody, refreshing data multiple times each hour to ensure that updates—such as new classes, pricing changes, and client information—are reflected promptly in the app.
If you need to expedite this process or ensure immediate updates, you can perform a manual sync:
- Access the Settings:
- In the top-right corner of your AXLE portal, click the gear icon.
- Initiate Manual Updates:
- Within the settings menu, you’ll find options to update specific sections:
- Pricing
- Class Schedules
- Click the Update button next to the section you wish to refresh.
- Within the settings menu, you’ll find options to update specific sections:
- Perform a Full Data Refresh (if necessary):
- For comprehensive updates, select the Full Data Refresh option.
By utilizing these manual sync options, you can ensure that the latest information from Mindbody is immediately available in your AXLE portal and app.
Note: Regular automatic syncing should suffice for most updates. Manual syncing is recommended when immediate changes are critical or if you notice discrepancies between Mindbody and the AXLE system.