How do I edit the users on my AXLE account?

Only ‘super admin’ and ‘admin’ roles may add, edit, or delete users.  Only roles at a higher level may delete a user.  

To edit or delete users in your AXLE portal, follow these steps:

Editing Users:

1. Access the Users Section: Start by going to the left-hand side of your AXLE portal. In the black toolbar, scroll all the way down until you find the ‘Users’ option.
2. View Users: Under the ‘Users’ section, click on ‘View Users.’ This will take you to a list of all the users in your AXLE portal.
3. Select the Staff Member: From the list of users, select the staff member you want to edit. Click on their name or profile to proceed.
4. Edit User: Once you’re in the staff member’s profile, you can edit their contact information. This includes their name, title, primary and secondary locations, and the phone and email address they use to access their account. You can also choose to force a password reset and change their admin level if needed. Remember, only corporate users should be Super Admins.
5. Save Changes: After making the necessary edits, click the ‘Save’ button to confirm the changes to the user’s profile.

Deleting Users:

1. View Users: To delete a user, first go to the ‘View Users’ section under the ‘Users’ option in the black toolbar.
2. Select the User to Delete: In the list of users, find the user you wish to delete. Under the far-right hand column labeled ‘Action,’ click ‘Delete’ next to the user’s name.
3. If you are unable to delete a user, please email help@axl3.com to request they be deleted.

By following these steps, you can easily edit or delete users in your AXLE portal. Editing allows you to update user information, while deleting removes a user from your AXLE system. Ensure that you have the necessary permissions and consider the implications of deleting a user before proceeding.