If the pricing options you’ve configured in Mindbody aren’t appearing in your AXLE portal, you can manually refresh the system to sync the latest updates. Here’s how:
- Access Settings:
- In the top-right corner of your AXLE portal, click the gear icon.
- Navigate to Pricing:
- Under the Reset menu, look for Pricing.
- Reset Pricing Data:
- Click on Reset to initiate a manual refresh.
While AXLE maintains an ongoing sync with Mindbody throughout the day, this manual reset ensures that any recent changes you’ve made are promptly reflected in the portal.
If, after performing these steps, the pricing options still don’t appear, consider the following:
- Verify Mindbody Configuration: Ensure that the pricing options are correctly set up and active in Mindbody.
- Check Integration Status: Confirm that the integration between Mindbody and AXLE is functioning properly.
- Contact Support: If issues persist, reach out to AXLE support for further assistance.
By following these steps, you can effectively synchronize your pricing data between Mindbody and the AXLE portal.