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How do we show that we have a closed business day on the app?

To indicate a closed business day on the app, follow these steps:

  1. Cancel Classes in Mindbody:
    • Log in to your Mindbody account.
    • Navigate to the class schedule and cancel all classes for the day(s) you will be closed.
  2. Allow the App to Sync:
    • The AXLE system syncs with Mindbody multiple times each hour. Once the cancellations are processed in Mindbody, the app will update to reflect the changes.
  3. Manual Refresh (Optional):
    • If you want to expedite the update:
      • In your AXLE portal, click the gear icon in the top-right corner.
      • Select Update next to Class Schedule.

This ensures the app accurately reflects your closed business day by removing canceled classes. If you need further customization, such as a notification or banner for users, you may want to explore additional messaging features in the app.

Updated on December 6, 2024

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