Yes, you can include variables in automated text messages, text scripts, and quick texts in AXLE. Variables allow you to personalize and customize text messages by dynamically inserting specific information for each recipient. Here’s how to use variables in texts:
- Variable Format: To include a variable in a text message, use the following format: {dictionary.___}. The variable name should replace the underscores with the actual variable name.
- Variable Name: The variable name can be found in the green row of your variable spreadsheet. It corresponds to the specific information you want to include in the text message.
- Data Replacement: When you send the text message, AXLE will replace the variable with the actual data from the corresponding column in your variable spreadsheet. This ensures that each recipient receives personalized information for the location that is sending the text..
- Customization: You can customize the message and include variables wherever you want to insert dynamic data.
However, as mentioned, it’s essential to be cautious when including links in text messages, as they may be flagged as spam by some mobile carriers or email providers. It’s a good practice to inform clients that they can expect a link in the message and to encourage them to check their spam folder if needed.
By using variables, you can create more personalized and relevant text messages for your clients, enhancing the effectiveness of your communication in AXLE.